TCG Card Shop Simulator Dissatisfied Customer Guide: 5 Best Ways to Keep Your Customers Happy

In TCG Card Shop Simulator, you step into the shoes of a card shop owner, managing everything from stock to tournaments and customer satisfaction. Each day brings new customers into your shop, eager to purchase the latest trading cards and plushies or to join one of the exciting tournaments you’ve organised.

However, as your business grows, so do the challenges of managing your customers. One such challenge you’ll face when managing your business in TCG Card Shop Simulator is dealing with smelly customers. These individuals emit an unpleasant green aura that repels your other customers, causing them to leave without buying anything. Thankfully, the game gives you the tools to keep your store smelling fresh and your business thriving.

Even so, while eliminating smelly customers is crucial, there’s more to running a successful card shop in TCG Card Shop Simulator. Below are five essential strategies for maximising customer satisfaction and profits.

5 Ways to Keep Your Customers Happy in TCG Card Shop Simulator

1) Get Rid of Smelly Customers ASAP

As mentioned above, handling “smelly customers”, individuals who enter the store with a green, stinky aura, is the fundamental part of TCG Card Shop Simulator. Here’s how you can effectively manage them:

• Buy Cleanser: You’ll need Cleanser spray to get rid of the bad smell. You can purchase it for $63 in the Stock Order menu on your phone under the Accessories Tab.
• Use Cleanser Immediately: When a smelly customer enters your store, quickly grab a Cleanser and spray them. The foul smell will disappear in seconds, saving your other customers from leaving.
• Invest in Auto Scent Machines: As your store grows, manually handling smelly customers can become overwhelming. Purchase an Auto Scent M100 machine for $500 from the My DIY section of your phone. This device automatically sprays deodorant on smelly customers as they enter, keeping your shop fresh.
• Upgrade to Auto Scent G500: Eventually, you can upgrade to the Auto Scent G500 and place two near your entrance for even better coverage. Just remember to restock the Cleanser when it runs out.

2) Keep Up with Market Prices

Secondly, prices in TCG Card Shop Simulator fluctuate daily, and adjusting your prices to match the market is crucial. A good rule of thumb is to price items around 10% above market value. Charging too much (over 20%) risks alienating your customers, while pricing too low means missing out on potential profits.

Spend some time each day before opening to check and adjust prices accordingly. Hosting card tournaments can also influence card values, so take advantage of that.

3) Avoid Empty Shelves

Thirdly, keeping your TCG Card Shop Simulator store well-stocked is vital. Nothing disappoints a customer more than seeing empty shelves. Make sure to fill your stock before opening, as customers often leave unhappy if they can’t find what they’re looking for.

You can order stock before or after business hours since the clock pauses, giving you time to manage inventory without pressure. Hiring staff to help with stocking can also be a huge time saver as your business expands.

4) Read Reviews and Listen to Customer Feedback

The TCG Card Shop Simulator Review App provides valuable insights into customer satisfaction. Negative reviews often come from issues like overpriced items, empty shelves, or smelly customers.

Keep attention to these reviews to identify problems and correct them. You can also listen to customers’ in-store comments, such as complaints about high prices or praise for bargains, to fine-tune your operations.

5) Invest in Enough Card Tables and Staff

In addition, card tables are a massive source of income, allowing customers to participate in tournaments and casual games. Ensure you have enough tables to accommodate everyone, especially as your customer base grows. When you unlock Store B, you’ll have more space to set up tables and cater to the growing demand.

Card tables don’t just generate passive income; they also let you influence card prices. Hosting different types of tournaments can increase the value of specific cards, giving you more opportunities to generate profit.

Last but not least, hiring staff members to help with checkout, restocking, and customer service is a big step in scaling your business. However, be careful about who you hire. Slow employees can drag down your efficiency, particularly at the register. Opt for faster employees, even if you have to wait a little longer to unlock them. Hiring the right staff ensures smoother operations and happier customers.

Closing Notes

TCG Card Shop Simulator pic.twitter.com/IF4zrgee1C

— Odd Steam Reviews (@OddSteamReviews) October 16, 2024

Running a successful card shop in TCG Card Shop Simulator involves a delicate balance between customer satisfaction, efficient stock management, and staying on top of market trends. By eliminating smelly customers with Cleanser and the Auto Scent M100, keeping shelves stocked, listening to customer feedback, and managing prices wisely, you’ll be well on your way to creating a thriving and profitable card shop.

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